Shipping policy
Shipping Policy
Orders are processed within 2–5 business days (excluding weekends and holidays). During high-demand periods, processing times may be slightly extended.
Custom & Framed Artwork
If your artwork requires custom framing, production may take approximately 1–3 weeks. Your order will ship promptly upon completion.
Shipping costs are calculated at checkout. We ship via FedEx or UPS.
Estimated delivery times:
- U.S.: 3–7 business days
- International: 7–21 business days
All artwork is carefully packaged to ensure safe delivery and fully insured.
Tracking information will be provided once your order ships.
International orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the customer.
If your order arrives damaged, please contact us within 48 hours with photos so we can assist. For lost or stolen packages, please check with the carrier first, then reach out if needed.
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses, and reshipping fees may apply.
For any questions, contact us at info@thearthowseglobal.com